Freight Operations Specialist with 9+ years of experience in workflow coordination, shipment visibility, KPI reporting, and exception management across high-volume operations.
Recently completed Freight Operations training focused on truckload and LTL workflows, appointment scheduling, load tracking, carrier communication, and dispatch support. Skilled in shipment monitoring, status updates, POD management, and resolving operational bottlenecks.
Built Excel-based reporting systems that reduced manual reporting time by 16% and improved operational visibility across multiple teams. Strong background in process improvement, workflow optimization, and operational support.
Experienced with TMS platforms including AscendTMS, Estes SureMove, TForce Freight, and Old Dominion. Comfortable working with US-based brokerages, carriers, and 3PL teams in remote environments.
Looking for long-term remote opportunities in freight dispatch, track and trace, logistics coordination, operations support, and KPI reporting.