Experienced Medical Biller with 5 years of expertise in managing healthcare billing, processing insurance claims, and ensuring regulatory compliance. Strong customer support and operations background, providing quality assistance in i----------- response and social media management as a Community Operations Specialist. Proven track record in performance monitoring and coaching on key metrics (conversion, NPS, AHT) as a Customer Service Specialist. Skilled in enhancing user experience and driving operational efficiency through cross-functional collaboration.
