Results-driven E-commerce Operations Specialist and Customer Service Support professional with experience managing online store operations while delivering high-quality customer experiences. Skilled in handling product listings, inventory tracking, order fulfillment, and platform coordination across e-commerce marketplaces like Shopify, Woocommerce, Ebay and Amazon.
Experienced in providing responsive and solutions-oriented customer support through emai and chat. Resolving inquiries, processing returns and refunds, and ensuring customer satisfaction.
Proficient in using e-commerce tools and systems to monitor performance, identify issues, and implement improvements. Known for strong attention to detail, organizational skills, and the ability to thrive in fast-paced, customer-focused environments while supporting overall business growth.
