Customer Support • Technical Support • Quality Assurance • Operations • Logistics
I bring 8+ years of experience across customer support, technical support, quality assurance, logistics, and operations. My career has given me the opportunity to work in fast-paced environments where accuracy, problem-solving, and customer satisfaction are critical.
I have extensive experience handling email, chat, and ticket support, conducting investigations, reviewing records for accuracy, managing inventory and logistics processes, creating reports and dashboards, and troubleshooting technical issues. My background includes roles at Keywords Studios, TTEC Holdings, Records Retrieval Solutions, and various IT support positions.
I am passionate about solving problems, improving processes, and delivering high-quality work. I thrive in both independent and team environments and am always eager to learn new tools and take on new challenges.
