Hi, I’m Charlene Cesar, a Registered Respiratory Therapist from the Philippines with nearly two years of experience working as a Healthcare Virtual Assistant.
In my current role, I provide administrative and operational support for a healthcare clinic, where I handle patient scheduling, referral coordination, insurance verification, prior authorizations, medical records, appointment management, and communication with patients and healthcare providers. I also work with systems such as eClinicalWorks, Epic, Spruce, Availity, and Microsoft Office.
My healthcare background has helped me develop strong attention to detail, organization, communication, and problem-solving skills. I’m comfortable managing multiple tasks, following workflows, coordinating with different people, and making sure that day-to-day operations run smoothly.
I’m hardworking, reliable, adaptable, and always willing to learn new systems and processes. I believe my combination of healthcare knowledge, administrative experience, and strong work ethic would allow me to contribute effectively as an Operations Coordinator.
