I’m an E-commerce Operations & Automation VA with practical experience supporting Shopify businesses across product research, product listing, product management, creative coordination, launches, customer support, advertising support, and day-to-day store operations.
I also build workflow automations using Make and Zapier to reduce repetitive work, improve processes, and help businesses operate more efficiently.
My experience covers the complete e-commerce workflow:
✅ 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝 & 𝘾𝙤𝙢𝙥𝙚𝙩𝙞𝙩𝙤𝙧 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨
Conduct product research and competitor analysis to identify potential winning products
Analyze market trends, product demand, pricing, and competitor positioning
Research suppliers and product information
Validate product opportunities before launching
Organize product data and maintain product databases
✅ 𝙎𝙝𝙤𝙥𝙞𝙛𝙮 𝙎𝙩𝙤𝙧𝙚 & 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩
Create and manage Shopify product listings
Upload products, images, variants, sizes, colors, pricing, and descriptions
Manage collections, tags, product information, and store updates
Maintain accurate and organized product data
Assist with product page and store improvements
✅ 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙇𝙞𝙨𝙩𝙞𝙣𝙜 & 𝙋𝙖𝙜𝙚 𝙊𝙥𝙩𝙞𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣
Write and optimize product titles and descriptions
Create benefit-focused product copy
Organize product specifications, FAQs, and key selling points
Improve product presentation based on competitor research
Maintain consistent branding across product pages
✅ 𝘾𝙧𝙚𝙖𝙩𝙞𝙫𝙚 & 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙎𝙪𝙥𝙥𝙤𝙧𝙩
Coordinate product creatives and marketing assets
Create and manage e-commerce visual content using Canva and AI tools
Review creatives for product accuracy, branding, and consistency
Prepare advertising materials and promotional assets
Support creative testing and product presentation improvements
✅ 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙇𝙖𝙪𝙣𝙘𝙝 & 𝘾𝙖𝙢𝙥𝙖𝙞𝙜𝙣 𝙎𝙪𝙥𝙥𝙤𝙧𝙩
Support new products from research to store publishing
Prepare Shopify product pages before launch
Coordinate images, descriptions, pricing, variants, and marketing materials
Maintain product launch trackers and status updates
Support campaign preparation, testing, and optimization
✅ 𝙀-𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙚 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩
Manage day-to-day Shopify operations
Maintain spreadsheets, trackers, databases, and operational documents
Coordinate product, customer, inventory, and store-related tasks
Organize workflows and improve internal processes
Create SOPs and documentation for repeatable tasks
Identify operational issues and help improve processes
✅ 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 & 𝙊𝙧𝙙𝙚𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩
Handle customer inquiries and order-related concerns
Assist with cancellations, delivery issues, returns, refunds, and exchanges
Coordinate with relevant teams when customer issues require escalation
Maintain clear and professional customer communication
Identify recurring customer issues and suggest process improvements
✅ 𝘼𝙙𝙫𝙚𝙧𝙩𝙞𝙨𝙞𝙣𝙜 & 𝙂𝙧𝙤𝙬𝙩𝙝 𝙎𝙪𝙥𝙥𝙤𝙧𝙩
Assist with Meta/Facebook Ads operations
Support campaign organization and ad launching
Prepare products and creatives for advertising
Assist with product testing and campaign monitoring
Review basic performance metrics
Coordinate with marketing teams regarding products, creatives, and campaigns
✅ 𝘼𝙪𝙩𝙤𝙢𝙖𝙩𝙞𝙤𝙣 & 𝙋𝙧𝙤𝙘𝙚𝙨𝙨 𝙄𝙢𝙥𝙧𝙤𝙫𝙚𝙢𝙚𝙣𝙩
I help identify repetitive tasks that can be simplified, improved, or automated.
𝙈𝙮 𝙖𝙪𝙩𝙤𝙢𝙖𝙩𝙞𝙤𝙣 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙞𝙣𝙘𝙡𝙪𝙙𝙚𝙨:
Make workflow automation
Zapier automation
Google Sheets automation
CRM integrations
Lead management workflows<8efe80624d780eba0c6493ec45140364>Email and notification automation
Data organization and transfer workflows
AI-assisted business processes
Connecting business tools to reduce manual work
𝙈𝙮 𝙖𝙥𝙥𝙧𝙤𝙖𝙘𝙝:
Understand the Business → Identify Bottlenecks → Improve Processes → Automate Repetitive Tasks → Create Scalable Systems
I believe automation works best when it is built around a real business process. Because of my e-commerce background, I understand not only how workflows are built, but also how they affect daily operations, customers, marketing, and the overall business.
If you’re looking for someone who can support your Shopify and e-commerce operations while also helping improve and automate repetitive processes, feel free to send me a message. I’d be happy to learn more about your business and see how I can help.
