Operations Manager and Executive Assistant with 3+ years running guest experience, calendars, and administrative systems across hospitality portfolios. Most recently directed daily operations for a 35-property short-term rental portfolio in North Carolina, USA - owning guest communications, turnover scheduling, and listing optimization while hitting 98% property readiness and 90%+ five-star reviews. Also provided executive support to the company founder: calendar and email management, client presentations, and proposals. Skilled with Hospitable, -----------, Slack, Knowify, Google Workspace, Microsoft Office, Canva, and Photoshop. Reliable, detail-oriented, and trusted with confidential information.
