Dedicated Customer Support and Technical Specialist with over 5 years of experience across US-based accounts, specializing in client services, recruitment support, and technical operations. Skilled at managing high-volume workflows, onboarding processes, and delivering clear, empathetic communication to clients and teams worldwide.
Recruitment Support: Proven ability to assist hiring managers with candidate screening, onboarding, and LinkedIn engagement.
Client Services: Strong background in customer support, handling complex inquiries with professionalism, empathy, and attention to detail.
Technical Operations: Experienced in Salesforce, Dynamics 365, GoHighLevel, and Google Workspace for project tracking, CRM management, and workflow automation.
Remote Readiness: Fully equipped home office with 300 Mbps fiber internet, 5G backup, and dedicated workspace for seamless collaboration across time zones.
Recognized for professionalism, reliability, and proactive communication. I thrive in dynamic environments, remain calm under pressure, and consistently deliver results that build trust with clients and teams.
