Hi there! Are you looking for a versatile and dedicated professional to elevate your business? You’ve found the right person!
Here’s a little about me:
- Keap/Infusionsoft Expert
I have hands-on experience using Keap/Infusionsoft, including managing and tracking client status, processing orders and refunds, updating customer records, and creating detailed reports for sales. I handle automated email sequences, manage tags and pipelines, maintain accurate contact lists, and monitor automation performance to ensure smooth and efficient operations.
- Current Role: Project Onboarding Admin - Part Time
At Voyage Media in Los Angeles, California, I help clients schedule onboarding calls with film producers, provide friendly technical support, and keep everything running smoothly with tools like Airtable, HubSpot, Wordpress and Keap.
- eBay Customer Service Pro
Before Shopee, I worked as an eBay Customer Service Representative, where I mastered the art of solving customer problems and keeping them happy.
- 10+ Years as a Data Specialist
At Case New Holland International (Racine, Wisconsin), I ensured accurate vendor data entry to streamline tractor parts orders. This sharpened my attention to detail and taught me the importance of efficiency and quality control.
- eCommerce and Logistics Expert
As a Customer Experience Specialist at HiNeon Technologies (Vancouver, Canada), I managed customer support on platforms like Amazon, Etsy, and WooCommerce. I also tracked parcels, filed courier claims, and conducted data analysis to improve operations.
- 6 Years as a Shopee Shop Owner
I ran my own store on Shopee, the No. 1 eCommerce app in the Philippines, earning a 4.9/5 rating! I handled everything from customer support, order processing, and shipping labels to replacements, returns, listing optimization, and vendor communication. You can check out my shop here: -----------.
- Why You’ll Love Working with Me
I’m passionate about creating seamless experiences for clients and customers. My background in eCommerce, customer service, and data management has given me a diverse skill set to tackle any challenge. Plus, with 10+ years of experience working with English-speaking clients, I’m a confident communicator.
- Let’s Talk!
I’d love to bring my skills and energy to your team. Check out my resume here: -----------, and connect with me on LinkedIn: www.-----------/in/------------------------2904aa240.
Looking forward to helping your business grow!
