IT | Business and System Analyst | Project Manager | Virtual Assistant

Business and System Analyst professional with experience spanning HR Systems, Business Solutions, QA Testing, IT Support, and System Implementations.

I specialize in bridging the gap between business stakeholders and technology teams by translating operational requirements into scalable, user-friendly system solutions.

Throughout my career, I have led system enhancements, managed enterprise application testing, supported large-scale HR technology initiatives, and driven process improvements that increased efficiency, compliance, and user adoption.

Key areas of expertise include:

• HRIS & HR Technology
• Business Analysis & Requirements Gathering
• Functional Testing (UAT, Regression, Smoke Testing)
• Process Improvement & Automation
• Change Management & User Training
• Incident & Defect Management
• Stakeholder Management
• Documentation & Knowledge Management
• System Implementation & Project Coordination

Notable achievements include leading HR service enhancements for India Geo Expansion, automating operational trackers that significantly reduced manual effort, implementing centralized knowledge management solutions, and supporting HR system releases through configuration, testing, impact assessment, and user enablement.

I am passionate about leveraging technology to simplify processes, improve employee experiences, and deliver measurable business value through effective system solutions.