Hello!
I am a Philippine-registered nurse and COPC-certified Quality Manager with 3+ years of experience supporting telehealth and behavioral health practices as a Virtual Assistant.I have worked with providers in New York, New Jersey, North Carolina, and Texas, helping streamline workflows and ensure smooth patient-provider coordination.
In addition, I bring 16 years of BPO experience managing APAC, EMEA, US, and UK accounts, giving me strong skills in process improvement, client-facing communication, and executive support. To strengthen my healthcare background, I also completed supplementary courses in Child Care, Autism, Geriatrics, and Dementia (2024).
How I can support you:
Telehealth Admin & EA Support – calendar management, scheduling patients, handling correspondence, preparing documents/presentations, and drafting SOPs.
Patient & Provider Coordination – managing communications, follow-ups, and ensuring accurate documentation.
Project & Workflow Support – I can assist with task tracking, project coordination, and adapt quickly to new processes.
Writing & Research – medical, wellness, and lifestyle-related topics.
Content & Data Management – WordPress, data entry, reporting, and file organization.
Tools I work with:
Google Workspace | MS Office (Word, Excel, Outlook) | Trello | SharePoint | Canva | CRMs | EMR - Dr. Chrono, ICANotes
I’m seeking a long-term role where I can provide reliable support, help ease operational load, and contribute to a healthcare team’s success.
