Top-rated VA with 10 years of experience in training, HR & operations management, customer success, and business development.
-Customer Success Manager dedicated to building strong relationships, understanding customer needs, and delivering exceptional support to ensure maximum satisfaction.
- Operations Manager with a proven track record of implementing strategies, policies, and procedures to optimize call center performance and exceed customer service goals.
- HR Generalist experienced in full cycle recruitment, performance management, and employee engagement to foster a thriving work environment.
- Skilled in hiring, training, and managing top-performing teams, driving operational excellence, and identifying improvement opportunities.
- Leadership and coaching professional empowering teams to achieve their highest potential, while cultivating a culture of growth and success.
I bring a wealth of experience, dedication, and strategic thinking to any project, aiming to transform challenges into opportunities and contribute significantly to your success.
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