Responsibilities and skills:
Install and Racking Serves and Network Devices.
Networking, Routing, Cabling.
Installing and configuring computer hardware, software, systems, networks, servers, printers and scanners.
Wrote and updated technical documents for team and other departments.
Troubleshooting network or connectivity problems for users or user groups.
Identifying the causes of networking problems, using diagnostic testing software and equipment.
Optimizing tools and procedures for managing the environment.
Consulting with customers to quickly determine problems as well as future computer needs.
Performing repairs quickly, correctly, and ethically.
Disassembling systems and rebuilding or building new ones.
Proficiency with networking and understand concepts such as VPN, DHCP, DNS, IPv4, IP Subnets.
Configured front end Cisco IP Phones and worked with the unified communications team.
