With over a year of experience managing marketing inboxes and customer support for a dropshipping business, combined with five years in the BPO industry, I bring a strong mix of organizational skills, customer service expertise, and adaptability that aligns well with this role.
In my role as an Inbox Manager, I oversee email communications, organize workflows, and ensure timely responses to client inquiries, helping maintain smooth marketing operations. Alongside this, I provide customer support for a dropshipping store, assisting with order tracking, refunds, and customer concerns—always with a focus on clear communication and customer satisfaction.
Prior to becoming a Virtual Assistant, I worked in the BPO sector for five years, where I developed strong problem-solving skills, learned to thrive in fast-paced environments, and built a foundation in client support and process management. This experience sharpened my attention to detail, time management, and ability to work efficiently under pressure.
I am confident my background equips me to manage inboxes effectively, provide reliable support, and contribute positively to your team’s productivity. I would love the opportunity to bring my skills and dedication to your team.
