I started my career as a Provider Service Advocate at Concentrix, assisting healthcare providers with claims, benefits, and policy inquiries while ensuring accuracy and compliance. This role strengthened my skills in communication, problem-solving, and healthcare process navigation.
I later transitioned to a Virtual Assistant, applying my healthcare knowledge to support doctors and providers. My tasks include managing patient communications, maintaining records, coordinating administrative tasks, and assisting with billing and insurance follow-ups. This experience demonstrates my adaptability and strong organizational skills in delivering efficient support to healthcare professionals.