Experienced Product Researcher with over 2 years of
expertise in sourcing profitable products for online marketplaces. Proficient
in using tools like Keepa and SAS to analyze sales trends, assess product
profitability, and identify high-demand items. Skilled in both retail arbitrage
and wholesale sourcing, ensuring competitive pricing and strong ROI.
Additionally, I have experience in data entry, as well as
chat and email support, providing accurate and efficient assistance with
various administrative and customer service tasks.
Tools I am familiar with:
*Keepa
*SAS(SellerAMP)
*AZInsight
*Microsoft Excel/Google Sheets
*BuyBot Pro
*Shopify
*Seller Toolkit (STK)
Additional Services I offer:
Data Entry
Customer Support (Non-Voice via email or live chat)
Work Experience:
***Product Researcher and Amazon Account VA (Amazon UK)***
Feb 2022-Feb2024
-Sourced profitable products that can be sold in Amazon
-Investigate and filed claims for missing/damaged items from inventory or inbound
shipment
-Entered invoice details into Xero accounting software and reconciled it against
payment records
-Managed inventory and created order-building sheets for products to be purchased
***Customer Chat Support Representative (AFNI Phils)***
Jan, 2018 - Feb 2022
-Assist customers with account-related inquiries (account setup, updates, and
password resets).
-Process customer orders, including order placement, cancellations, and tracking
updates.
-Provide troubleshooting assistance for phone-related issues (e.g., network
connectivity, device setup, app support).