Healthcare Virtual Assistant | Healthcare Revenue Cycle Specialist
I am a Healthcare Revenue Cycle professional with over 9 years of experience supporting U.S. healthcare organizations through claims processing, insurance verification, revenue cycle management, accounts receivable follow-up, credit balance resolution, and insurance overpayment recovery.
Throughout my career, I have worked with multiple healthcare systems and payer portals to verify insurance eligibility, research claim discrepancies, process refunds and adjustments, resolve overpayments, and support accurate claims processing while maintaining HIPAA compliance.
My experience includes working with systems such as Facets, Workflow Manager, CareAdvance, Cerner, Meditech, HSI, Direct Connect, Overpayment Management Portal (OMP), and payer portals including Availity, NaviNet, UHC, and Cigna.
In addition to processing claims, I enjoy improving workflows. I've created SOPs, process guides, performance trackers, and reporting tools that helped teams work more efficiently while improving quality and consistency.
I am detail-oriented, organized, and comfortable working independently in fast-paced remote environments. I learn new systems quickly and take ownership of my work with minimal supervision.
Areas I can support:
Healthcare Claims Processing
Insurance Verification & Eligibility
Revenue Cycle Management (RCM)
Accounts Receivable Follow-Up
Credit Balance Resolution
Insurance Overpayment Recovery
Claims Adjudication Support
Denial Research
Medical Documentation
Administrative Healthcare Support
Data Entry & Reporting
Microsoft Excel
HIPAA Compliance
I am currently seeking a long-term remote opportunity where I can contribute my healthcare experience while continuing to grow within the U.S. healthcare industry.
Verified
