Hello there, I'm Kryselle Mae. I'm an organized, reliable & proactive Executive & Operations Virtual Assistant from the Northern Philippines. I help businesses generate qualified leads, book more appointments, keep their day-to-day operations running smoothly with administrative support, and deliver an outstanding customer experience. I also support e-commerce businesses and ensure orders are processed accurately and customers remain satisfied throughout their buying journey.
I've highlighted my years of expertise below
2+ years experience in Lead Generation & Appointment Setting
4+ years experience in Administrative Support & Virtual Assistance
3+ years experience in Customer Service & Sales Support
2+ years experience in E-commerce Operations & Marketplace Support
Tasks I can help you with:
Lead generation
Contact list building
B2B prospect research
Lead qualification
Cold email outreach & follow-up
Cold calling support
Appointment setting
Follow up with prospects
CRM management & pipeline tracking
Administrative Support
Executive Assistance
Calendar management
Inbox & email management
Book travel and reservations
Data entry & data validation
Data cleanup & data deduplication
Prepare reports and spreadsheets
CRM database management
Market research
Cold email outreach (Mailchimp)
Customer service (phone, email & live chat)
Marketplace management
Handling Outbound Sales
Order management
Order processing
Order fulfillment
Order tracking & customer follow-up
Supplier coordination
Shipment tracking & delivery monitoring
Refunds and returns processing
Customer issue resolution
Product listing
Product catalog management
Inventory monitoring
Sales support & sales reporting
Workflow documentation
Project Management
Content planning & content creation
Social media management
Community engagement
Standard Operating Procedures (SOP) development
Assist in process review and improvements
Tools I'm proficient at:
Trello, Notion, Email Finder, -----------, Apollo io, Shopee, Lazada, Temu, Shein, Mailchimp, Google Chat, Google Meet, Slack, Zoom, Microsoft Outlook, Loom, WhatsApp, Canva, CapCut, Meta Business Suite, Microsoft Office (Microsoft Word, Microsoft Excel, PowerPoint, OneDrive), Google Workspace (Google Drive, Google Docs, Gmail, Google Forms, Google Sheets, Google Calendar), Dropbox, Calendly, Hubstaff, ConnecTeam, Pandoc, Docusign, Clockify, Time Doctor and AI tools as ChatGPT, Claude AI, Google Gemini, CoPilot
My Availability:
I am available to support your business remotely on a full-time, part-time, or minimum of 10–15 hours per week basis. I am flexible to work within US business hours Monday to Friday, including Australia/New Zealand, Canada, UK, and EU time zones.
Work with me this year.
With 5 years of proven remote experience supporting US businesses
Proven experience in lead generation, administration, customer support, e-commerce operations
Experience with lead follow-up, appointment setting, and sales support
Reliable, organized, and committed to delivering high-quality work
Fast learner who quickly adapts to new systems, tools, and business processes
With reliable high-speed internet, working computer, and a quiet dedicated workspace
Invite me for an interview.
You need an online assistant who has the right experience, is tech-savvy, and can help manage your day-to-day operations, generate qualified leads, support your sales process, streamline your e-commerce operations, and keep your customers happy. That's me. Message me today, and let's have a chat soon.
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