- Designed and implemented billing and collections automation using n8n, orchestrating workflows that automatically generated invoices, tracked payment status, sent scheduled payment reminders, and escalated overdue accounts. This reduced manual collection efforts by approximately 70–80% while improving the consistency and timeliness of customer follow-ups.
- Integrated n8n with internal APIs and third-party services to automate repetitive business processes, enabling the operations team to process billing and collection tasks more efficiently with minimal manual intervention.
- Helped the engineering team build and enhance a microservices-based payment management platform, improving system scalability and maintainability.
- Developed and maintained REST API integrations with QuickBooks, reducing manual accounting work by approximately 80–90% through automated synchronization.
- Implemented automated retry and recovery services using Azure Functions and Azure Service Bus, reducing failed transaction processing by approximately 70–90% and improving system reliability.
- Automated invoice, receipt, email, and SMS notification workflows, reducing manual operational tasks by approximately 90%.
- Helped modernize a ----------- Framework application by migrating core modules ----------- 7, improving maintainability and long-term scalability.
- Assisted the development team in reducing application response times by approximately 20–40% through code optimization and database improvements.
- Improved deployment reliability by managing IIS configurations and resolving production deployment issues, reducing deployment-related downtime.
