I am a dedicated and results-driven Customer Service and Sales professional with over 9 years of experience in customer support, outbound calling, retention, lead qualification, and technical support.
I have experience handling high-volume inbound and outbound calls, qualifying leads, building rapport with customers, overcoming objections, and maintaining professional communication. I am confident speaking with clients over the phone and skilled in keeping conversations engaging and productive.
I also have experience using CRM systems, Google Workspace, Slack, Zendesk, HubSpot, Salesforce, and other remote collaboration tools. I am highly organized, detail-oriented, and able to work independently in fast-paced environments.
I am currently seeking opportunities as a Cold Caller, Appointment Setter, Customer Support Representative, or Sales VA where I can contribute my communication skills, customer service experience, and strong work ethic.
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