I am a Healthcare Virtual Assistant with 3+ years of experience supporting patient coordination, call handling, and administrative tasks in a healthcare setting. I have experience managing 30–40+ patient calls daily, ensuring accurate patient verification, proper call routing, and timely follow-ups while maintaining HIPAA-compliant documentation. I am proficient in Microsoft Teams, Outlook, and CRM systems (Citrix, MTPOS, Barter) for managing patient records and communication. I am detail-oriented, reliable, and available for full-time remote work aligned with US business hours.