Hi! I’m Shenna, a Virtual Business Integrator (OBM) and Operations Specialist with 10+ years of experience helping CEOs, software founders, and digital businesses scale. I specialize in turning operational chaos into organized, efficient systems using proactive execution and my core Acknowledge, Empathize, Resolve framework.
What I bring to your business:
Operations & Systems: Workspace setup, workflow optimization, and SOP creation (Asana, ClickUp, Podio).
Executive Leadership Support: Inbox zero management, complex calendar control, travel logistics, and daily administrative ownership.
Customer & Client Experience: Multi-channel support (Intercom, Zendesk, Shopify) with high-touch, empathetic resolution.
Sales & CRM Management: Pipeline tracking, lead generation, and database organization (Pipedrive, HubSpot, Salesforce, LinkedIn Navigator).
Whether you need to streamline client management, organize your sales pipeline, or free up executive bandwidth, I take total ownership so you can focus on growing your business.
Equipped with a quiet home office, fiber internet (+ backup connection), and full flexibility for international business hours. Let’s connect and get things done!
