Hi, I'm -----------! I'm currently seeking a full-time opportunity where I can further develop my skills in IT support while making valuable contributions to your team. I'm a fast learner with a strong willingness to grow, adapt, and take on new systems and tools in a dynamic work environment.
IT Support Associate | Australian Company
- Experienced in providing technical support to internal employees via ticketing systems and chat.
- Skilled in user onboarding and offboarding processes, particularly within Google Workspace (GSuite).
- Proficient in administering tools such as Slack, Google Workspace, Microsoft 365 Admin Center, Adobe Admin Console, Jira Service Desk, and DocuSign.
- Responsible for managing asset inventory for the Manila campus.
- Troubleshoots a wide range of issues involving operating systems, peripherals, software applications, and printers.
- Oversees procurement and deployment of company devices for new hires.
- Experienced in using SentinelOne for cybersecurity and N-able for remote monitoring and management (RMM).