Healthcare support specialist with hands-on experience as an Intake Representative, Sleep Case Manager, and Healthcare CSR. Demonstrated expertise in managing patient coordination, verifying insurance eligibility, benefits, prior authorization, resolving patient and provider inquiries. Highly proficient in healthcare systems such as Brightree, TIMS, EPIC, and various insurance portals. Committed to accuracy, confidentiality, and delivering high-quality patient support in compliance with HIPAA standards.
