Are you looking for someone who already knows the ins and outs of the US healthcare system and can hit the ground running? Look no further — I’m the experienced, detail-driven, and reliable professional your team needs.
With 3+ years of hands-on experience as a Customer Service Representative for two of the largest US insurance providers — WellCare and UnitedHealthcare, I’ve handled thousands of calls with empathy and precision. From eligibility and benefits verification to claims updates, medication refills, copay clarifications, and authorization requests — I know exactly how to assist members, resolve issues fast, and ensure compliance with HIPAA standards.
But I don’t just stop at service — I also bring strong medical billing experience to the table, I’m responsible for sending out claims, using ICD-10 and CPT coding, and working directly with insurance companies to get claims processed quickly and accurately.
What I Bring to Your Team:
1. Proven US healthcare experience — no training needed
2. Deep knowledge of insurance rules, copays, and claims processing
3. Medical billing & coding skills (ICD-10, CPT)
4. HIPAA-compliant, detail-oriented, and highly organized
5. Clear, confident English communication and a customer-first mindset
I’m ready to deliver quality work, reduce denials, improve patient satisfaction, and support your team just like I’ve done for top-tier healthcare organizations in the U.S.
Let’s work together — I’m ready to bring real value to your business from day one.
