Customer Service Representative
-Answering customers' inquiries and concerns via phone, chat, or email
-Ability to handle irate/frustrated customers
Sales Representative
-Sells the product and convert it into a sale
-Ability to handle rejections/objections professionally
Outbound Caller/Appointment Setter
-Log account details in the CRM system
-Respond to inbound calls, make calls, send texts, and emails
-Fulfill of routine calls
-Providing potential leads via tools
-Establish efficient communication with clients
-Build rapport with customers
Business Development Manager
-Input client details into the CRM
-Making phone calls to customers to ask if the job was done right and if something could've been done better
-Requesting for reviews in Google
-Reaching out to the previous customers we worked with to reactivate
-Reaching out via phone, text and email
