I am Ericca Gabriel, and I am a hardworking person. I do know how to work under pressure for I have been working in the BPO industry since 2013. I am technical support but from my present company, I can say that we do almost everything, not only technical issue but also acting as a customer service representative by giving them the best customer experience. I can assist customer whether they are windows or MAC user, I also have knowledge in basic network troubleshooting.
