Detail-oriented Operations and Administrative Professional with experience in CRM management, lead generation, customer support, contract administration, and fulfillment operations. Skilled in maintaining accurate records, coordinating with teams, and streamlining business processes while delivering excellent customer service.
SKILLS & TOOLS
1. Administrative Support - Email and calendar management, CRM management, travel booking, data entry, appointment scheduling;
2. Sales and Customer Support - Sales & lead generation, upselling & cross-selling, proposal and contract preparation
3. CRM & Automation - Salesforce, Trello
4. Tools - Google Workspace, Microsoft Office, Trello, ClickUp, Canva, OPERA Sales and Event Management (OSEM)
Verified
