A dedicated and results-driven professional with 5 years of experience as a Customer Service Executive and 5 years as an Admin Assistant/Secretary. Skilled in managing customer inquiries, handling outbound calls for updates and donations, and providing exceptional service to clients. Experienced in administrative tasks such as scheduling, maintaining records, processing requests, and coordinating office activities. Adept at multitasking, with strong organizational and communication skills, committed to ensuring smooth operations and enhancing customer satisfaction.