I am a highly skilled and versatile professional with extensive experience across property management, real estate, customer service, administrative support, sales, online marketing, and content creation. My diverse background has allowed me to develop strong problem-solving abilities, excellent communication skills, and expertise in various business operations.
Core Skills & Expertise:
Bilingual (English & Spanish) with basic French proficiency – Excellent in communicating with diverse clients and tenants.
Property Management & Real Estate Support – Extensive experience in rent collection, tenant communication, maintenance coordination, leasing, and property listings. Proficient in Rent Manager, Entrata, Hostaway, and other property management software.
Customer Service & Administrative Support – Skilled in handling tenant inquiries, processing documents, managing appointments, and record-keeping. Familiar with Help Scout, Fresh Desk, Ring Central, Dialpad, Asana, Slack, and other CRM platforms.
Sales & Online Marketing – Experience in inside sales, lead generation, email marketing, digital content creation, and SEO to boost online visibility.
Teaching & Course Development – Former ESL & bilingual teacher, experienced in creating educational modules, eBooks, and online courses.
Technical & Financial Analysis – Background in service desk support, technical troubleshooting, mortgage financial analysis, and research & documentation.
Work Experience Highlights:
Assistant Property Manager & Virtual Property Support Agent (Lucky Communities,-----------) – Managed tenant communication, rent collection, leasing, maintenance coordination, and property onboarding.
Virtual Assistant – Sales & Customer Service (Real Estate & eCommerce,-----------) – Handled cold calling, lead generation, email outreach, and client support.
Teaching & Educational Content Creation (Former ESL & Bilingual Teacher) – Specialized in language instruction, curriculum development, and training materials.
I am tech-savvy, detail-oriented, and highly adaptable, thriving in fast-paced, remote work environments. I am seeking long-term opportunities where I can leverage my skills in property management, customer service, and digital marketing while continuously growing and contributing to a company’s success.
