WORDPRESS SUPPORT SPECIALIST
SYDE GMBH, Germany ( ----------- )
WORDPRESS SUPPORT SPECIALIST
NOVEMBER 2022 – PRESENT• Provides WordPress technical support to website administrators on multisite network hosted on WordPress VIP via Jira ticketing system.• Resolves technical issues related to themes, plugins, and Gutenberg blocks among others, communicated in a professional and empathic manner• Reproduces bugs, tests fixes and deploys solutions in di?erent environments: staging, pre-prod and production.• Uses tools such as WP-CLI, and WPVIP dashboard.• Has understanding of WordPress core, PHP, HTML, CSS and API.
N8N WORKFLOW AUTOMATION DEVELOPER
APRIL 2025 – PRESENT• Created workflows integrating with the following tools: OpenAI, Claude, Gemini, Apify, Pinecone, Airtable, ElevenLabs, Firecrawl, BraveSearch, MCP Client and Server, MCP Community Nodes, RAG, Slack, Google Applications, and WordPress.
FREELANCE WEBSITE DESIGNER
November 2020 – November 2022
• Created and designed websites ( ----------------------.com, -----------, and ----------- among others) usingWordPress, WooCommerce and Elementor.• Knowledgeable in using tools such as SFTP and Terminal and hosting platforms such as BlueHost, One, and Pantheon.
• Implemented Search Engine Optimization using plugins such as YOASTSEO, Semrush, Schema & Structured Data for WP & AMP, and All In One SEO among others.
• Maintained and managed websites by checking their performance, traffic, safety, and security updates using Google WebMaster Tools, Google Analytics, BING WebMaster, Wordfence, and Speed Optimiser among
others.
