Highly organized and detail-oriented administrative support professional with 9 years of experience managing inquiries, coordinating schedules, maintaining accurate records, preparing reports, and following up with multiple stakeholders. Background includes responding to students, parents, faculty, and community contacts; gathering and verifying information; tracking requirements; and managing confidential data. Experienced in using Microsoft 365 as the school’s primary platform for daily administrative, communication, documentation, reporting, and collaboration tasks, along with data entry and online research. Able to follow established scripts, procedures, and workflows while communicating professionally in English and Filipino. Prepared to support a commercial real estate broker with lead inquiries, appointment scheduling, CRM data maintenance, and daily follow-up tasks.