-Worked as a customer service representative for 10 years-Easily got promoted as a manager of a team working on an amazon -----------anized spreadsheet, reports,scheduling, sales, listing and escalations. The owner of the account saw a potential of leadership in me.-Worked in an e-commerce industry for more than 5 years.-Often got positive reactions from customers as I am very patient and concise.-Learn every steps in the business wherever I'm in from research of products to customer receiving the product.-When I was with Verizon Enterprise, I became part of a special team managing the escalation to complete an order. Removing roadblocks and became the point of contact for other telco companies.
