I’m an experienced Medical Virtual Assistant and Executive Support Professional with a strong background in healthcare administration, patient coordination, appointment setting, medical billing, customer service, and day-to-day business operations.
Throughout my career, I’ve supported medical practices, healthcare professionals, executives, and businesses by managing patient calls and appointments, maintaining electronic charts, verifying insurance eligibility, assisting with billing and documentation, coordinating with front-desk teams, and providing reliable administrative support.
My experience also extends beyond healthcare. I’ve managed executive inboxes and calendars, administrative workflows, lead generation, client communication, and appointment-setting teams, giving me the ability to support both the clinical and operational sides of a growing practice or business.
I’m organized, proactive, adaptable, and dependable. I don't just complete assigned tasks—I take ownership of my responsibilities, communicate effectively, anticipate what needs attention, and look for ways to make workflows more efficient.
My goal is to become a trusted extension of your team—helping you stay organized, deliver an excellent client or patient experience, and focus your time on growing your practice or business.
SKILLS:
Medical Charting & EHR (Dr. Chrono/ICANotes/Aloha) | Inbound & Outbound Patient Communication | Appointment Scheduling & Triage
Insurance Eligibility & Verification | Billing & CRM Systems (Office Ally/Waystar/ClaimMD/GHL) | Team Leadership & Setter Management
Medical Billing & Claims Processing | Productivity & AI Tools (Google Suite/Asana/ChatGPT/Gemini/Perplexity) | Customer & Patient Service Management
Verified
