Customer Service Advisor with 10+ years of professional work experience working with different kinds of customers, both international and locally. Personally handled customers face-to-face, and with BPO CSR experience through a remote setting. I am now a staffing/recruitment consultant, looking at and assessing candidates for IT Industry. Knowledgeable in different types of software such as SAP, LinkedIn Recruiter, Dealer Pro, Microsoft Office, Google Apps, Electronic Parts Catalog, IT technical skills, etc., and excited to learn more.
What I Offer
Customer Service and Sales Experience: With my decade of professional experience, I can be exceptional, proficient, and productive.
Recruitment & Lead Generation: Knowledgeable on LinkedIn recruitment. Use of LinkedIn Recruiter, Boolean search and screening qualified candidates on IT Industry.
Automotive Knowledge: Are you looking for someone who has deep knowledge about vehicles parts and service, who can perform estimates with ease and advise customers on what to do? If you're reading this, you found who you're looking for. Collision estimate, Periodic Maintenance, General Jobs and Car Parts are my expertise.
I am knowledgeable with:
-LinkedIn Recruiter
-Salesql
-Boolean Search
-IT Profiles/Candidates
-Google Apps
- Spreadsheets
-SAP
-Electronic Parts Catalog (Automotive)
-Automotive Parts
-Automotive Repair Process and Time Frame
-Five9
-Microsoft Office (Word, Excel, Outlook, PPT etc.)
-Basic Social Media Ads Management
-Communication Apps (Telegram, Zoom, -----------, Skype, Google Meet)
-Data entry and language translation
-Proofreading
-Administrative Support
