Virtual Assistant and Customer Support Specialist with 10+ years of experience providing administrative, customer, and operational support for U.S.-based companies across technology, telecommunications, social media, and home service industries. Experienced in managing email inboxes, calendars, CRM systems, appointment scheduling, billing support, and multi-channel client communications while consistently meeting SLA and quality standards. Proficient in Google Workspace, Microsoft 365, Salesforce, ChatGPT, Canva, and virtual collaboration platforms. Recognized for improving workflow efficiency, managing multiple priorities, and delivering exceptional client experiences in fast-paced remote environments.
Verified
