Highly skilled Executive Virtual Assistant and Customer Success Manager with 5+ years of experience supporting CEOs, executives, and entrepreneurs across diverse industries. Proven track record in streamlining operations, boosting client retention, and driving social media growth.
I specialize in:
- Executive Support & Calendar Management – managing high-volume schedules, travel, and communications.
- Social Media Management & Strategy – creating campaigns that increase brand visibility and engagement.
- Customer Success & Client Relationship Management – achieving over 98% client retention rates.
- Project & Operations Management – using Asana, Trello, and other tools to keep projects on time and within budget.
- Process Optimization – developing systems that save time and improve efficiency.
Key Achievements
-Social Media Growth: Doubled online presence for multiple brands through strategic content planning.
- Operational Efficiency: Streamlined communication processes, reducing response times and boosting productivity.
Skills & Tools
- Administrative Support: Executive calendars, travel booking, inbox management
- Customer Success Tools: HubSpot, Zoho, GHL, Salesforce CRM
- Social Media Tools: Hootsuite, Buffer, Canva
- Project Management Tools: Asana, Trello, ClickUp
- Microsoft Office Suite (Word, Excel, PowerPoint)
Languages: Filipino (Native), English (Proficient)
