Windows
Server Administration (Windows 2003, 2008 & 2012)
VMware
vSphere
Active
Directory Administration
Citrix Administration
TCP/IP
Network Troubleshooting
Microsoft
Exchange
Microsoft
Office 365 and Azure
BMC
Remedy Ticketing tool
HP
Open View Operation monitoring tool
HP
Data Protector tool
Excellent Desktop and Laptop Hardware troubleshooting
Excellent
communication skills including written English
Customer Service and Client
Management
CRM applications (Zoho, Zendesk,
Connectwise)
Veeam Backup
Shadow Protect
Network Attached Storage (NAS) maintenance
Hyper-V Monitoring and
Maintenance (for VM’s)
cloud-based IT documentation
software (IT Glue, Passportal)
Creation
of configuration documentation
