Ecommerce and operations professional with almost 9 years of experience across customer support, technical support, back office, realtime analysis, and help desk roles. I’ve worked hands-on with tools like Shopify, Gorgias, Zendesk, Commslayer, Recharge, ServiceNow, Google Workspace, ShipHero, and ShipBob, with basic knowledge of CRM systems. I handle orders, subscriptions, and fulfillment to keep daily operations running smoothly.
I’m someone clients can rely on. Organized, proactive, and easy to work with. I take ownership of my tasks, adapt quickly, and communicate clearly. My goal is to support both customers and business operations in a way that builds trust and keeps everything running efficiently.
