Dynamic and results-driven Business Development Coordinator with 2+ years of experience in the automotive industry. Skilled in lead generation, customer relationship management, and marketing strategies to drive dealership growth. Seeking to leverage expertise in sales and client engagement to contribute to the success of your company
? My Role and Experienced
Managed inbound and outbound leads using CRM software, resulting in a 20% increase in appointment conversions over two years.
Developed and implemented email and SMS marketing campaigns that boosted customer retention by 15%.
Coordinated closely with the sales team to ensure seamless lead handover and improved close rates by 12%.
Monitored market trends and competitor activities to recommend strategic changes in outreach efforts.
Achieved and exceeded monthly targets for lead conversion and appointment setting consistently.
Conducted daily follow-up with prospective customers, maintaining a 98% response rate within 24 hours.
Scheduled test drives and service appointments, directly contributing to a 25% boost in monthly showroom traffic.
Maintained an updated customer database, ensuring accurate reporting and analytics for management.
Trained new hires on CRM usage and customer engagement best practices.
Recognized as "Top Performer" for lead-to-appointment conversions in 2022.
Hire me! I will be your next best investment! ????????????
