Hi! I’m -----------, a detail-oriented Healthcare Virtual Assistant with over 7 years of BPO and medical support experience. I specialize in claims processing, medical billing, reimbursements, and insurance verification for healthcare providers and insurance accounts.
I began my career at HGS in 2017 handling pre-authorizations for a health insurance account, then advanced to Genpact as a Claims Specialist for Long-Term Care (LTC) — verifying claims, coordinating with doctors’ offices, and managing reimbursements. In 2022, I transitioned into the Virtual Assistant industry with BruntWork, where I focused on reimbursement posting, denial management, and Verification of Benefits (VOB).
I take pride in delivering accurate, HIPAA-compliant, and high-quality work. If you need a reliable and proactive Healthcare VA who understands the complexities of medical billing and insurance processes, I’d love to support your team.