I know that Customer Service is the backbone of every business. What I bring to the table is 8 years of experience in Customer Service and Technical Support, delivering fast, effective solutions while maintaining a positive customer experience. I’m skilled at handling complex issues, communicating clearly, and staying calm under pressure, all while ensuring efficiency and customer satisfaction.
Moreover, I have experience doing:
? Social Media Manager-Entry level
? Web Research & Data Entry
? Lead Generation
Tools I'm proficient in using:
Google Workspace
Microsoft Office
Zoom
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Slack
Avaya
Google Sheet
Hubstaff
Hubspot
Aircall & Aircall Workspace
