Hi! I'm Justine, an Industrial Engineering graduate and Lean Six Sigma Yellow Belt with over a year of hands-on experience across operations, data, e-commerce, and design. I'd describe myself as an all-around operations support person — I'm just as comfortable untangling an inventory report as I am building a marketing graphic or setting up an automation, so I tend to be the one person on a team who can pick up whatever needs doing.
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Here's what I can offer:
* Inventory & supply chain — end-to-end inventory management, 98% forecasting accuracy, zero shipment delays, material requirements planning, lead time management.
*Data & automation — Excel dashboards (VLOOKUP, INDEX/MATCH, Pivot Tables, Macros) that cut planning time by 30%, plus Power BI, Google Sheets, SAP, MES, and Oracle.
*AI-powered productivity — daily use of Claude, ChatGPT, Gemini, Copilot, and Zapier to automate repetitive work and move faster.
*E-commerce operations — inventory and fulfillment on Shopify and Wix, 20% faster delivery times, 40% sales growth through better restocking and promo timing.
*Admin & finance support — invoicing and bookkeeping in Zoho, QuickBooks, and Xero; project tracking in Asana and ClickUp.
*Design & content — graphics and marketing materials in Canva, Photoshop, and Illustrator, including work for a Kickstarter campaign that raised over $100,000.
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I'm also big on staying current — I use AI tools like Claude, ChatGPT, and Zapier daily to work faster and smarter, and I'm always looking for the next thing to learn rather than sticking to only what I already know.
I bring a steady, easygoing energy to every team I'm on — reliable, low-drama, and genuinely enjoy the process of making things run smoothly. Confident following instructions, comfortable working independently, and always up for figuring out something new.
Let's make magic happen together!
