CERTIFIED HEALTHCARE VA - (Medical • Dental • Admin)

Hi there,

I'm a Certified Virtual Assistant based in the Philippines with extensive experience in the UK, Canada, Australia,
and the USA. Highly organized, detail-oriented, and tech-savvy, specializing in medical, administrative,
and customer support across healthcare, financial, and telco industries. Skilled in managing front- and
back-office operations to streamline workflows, enhance communication, and ensure efficient business
performance.

Here’s how I can help your business:
? Manage client/patient inquiries, records, and scheduling
? Organize and update CRM & EHR/EMR systems
? Handle email, calendar, and social media management
? Provide prompt, professional customer support
? Flexible, cost-effective support without sacrificing quality

CERTIFICATES:
? HIPAA Trained
? Certified Orthodontics VA
? Certified Dental Virtual Assistant
? Certified Medical Virtual Assistant

CORE SKILLS:
? Professional customer service and client coordination
? Efficient management of inquiries, records, and scheduling
? Email, calendar, and social media management
? Insurance processing, claims, and collections support
(HIPAA trained)
? Financial reporting, and admin support
? CRM/EMR organization,

TOOLS PROFICIENCY:
? EMR/EHR:
? Practice Fusion, Centricity, Updox, Dentrix, OrthoTrac, OrthoBridge, tio(PRM),
PatientComms, Akitu

? CRM:
? Salesforce, Zendesk, Intercom, Lithium, Citrix, SAP

? Productivity:
? Google Workspace, MS Office, Outlook, Teams, Slack, Calendly, Notion, Guru

? Communications:
? Zoom, Skype, Aircall, Ringblaze, Jabber, Avaya

? Creative:
? Canva, Capcut, Thinkific, e-learning platforms

Would you be open to a free 15-minute discovery call to explore how I can help your business save time and increase efficiency?

Let's work together to achieve your goals!