Hello! I am a dedicated and adaptable professional with a background in customer service, hospitality, administrative support, and healthcare account management. I recently completed a Bachelor of Science in Tourism Management and have developed strong communication, organizational, and problem-solving skills through both academic and professional experience.
I have hands-on experience in a BPO environment handling customer inquiries through chat and voice support, as well as working in a healthcare account focused on billing accuracy, data handling, and compliance. I also completed 600 hours of On-the-Job Training at Citadines Amigo Iloilo, where I gained practical experience in guest services, food and beverage operations, and housekeeping support in a fast-paced hotel environment.
Skills and Expertise:• Customer Service and Chat Support• Virtual Assistance and Administrative Tasks• Data Entry and Record Management• Microsoft Office (Word, Excel, PowerPoint)• Communication and Interpersonal Skills• Problem Solving and Time Management• Hospitality and Guest Relations• Marketing and Basic Sales Support
I am highly adaptable, detail-oriented, and eager to learn new tools and processes. I am committed to delivering quality work, meeting deadlines, and providing excellent support to clients. I am currently seeking opportunities where I can apply my skills, grow professionally, and contribute to business success. Let's collaborate to bring your vision to life with stunning designs and exceptional service. I'm excited to contribute to your projects and help you achieve your goals. Feel free to reach out to discuss how we can work together!
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