EXPERTISE: Xero, QuickBooks, Amazon, SAP, AWS, Kraken
I am a versatile professional dedicated to delivering exceptional support across various domains. Here’s a snapshot of my expertise:
Bookkeeping: I excel in accurately managing invoices, bills, purchase orders, estimates, bank reconciliations, and all accounts payable and receivable.
Customer Service: With a strong focus on client satisfaction, I deliver exceptional customer support by resolving inquiries, addressing complaints, and offering tailored solutions. My communication skills and problem-solving approach foster trust and build lasting relationships.
Administrative Support: I am highly skilled in managing correspondence, scheduling appointments, organizing files, streamlining processes, coordinating travel arrangements, maintaining document control, and handling personal projects for executives. Additionally, I manage vendor relationships, including creating purchase orders and negotiating pricing.
Project Management: I effectively oversee all phases of project management, including timeline and schedule planning, role assignment, budget preparation, detailed reporting, and delivering impactful training sessions.
Software Proficiency: Accounting Tools:
QuickBooks, Xero
Office Applications:
Microsoft Office Suite (Outlook, Excel, Teams),
Google Workspace
(Gmail, Docs, Sheets, Forms, Slides, Calendar)
Collaboration & Organization Tools:
Trello, Slack, WhatsApp
Creative & Editing Tools:
Canva, Grammarly
Specialized Tools:
Kraken, SAP ,ChatGPT
