My working experience, way back 2014 - I'm encoding check information that includes the bank and account number
Also, I've been in a call center industry here in Philippines for 2 years, 1 year for as a technical support representative - We are handling 4 cases at a time with 10 minutes AHT . To provide the customer resolution technical he/she need a problem regarding for the internet and landline issued and also, financial account for 3 years - To check and verify the contract for the cash and gadget loan from the customer if he/she approved.
I've been improving skills through online learning. I can explore and can figure out on my own how things work. I'm a fast learner, willing to learn and to be trained. Has great written and verbal communications.
I'm interested in the Virtual Assistant position as it allows me to maintain outstanding external and internal communication. I'm continuously looking for fresh and updated materials, and do my very best to improve my persuading abilities therefore I can deal with any sort of consumer.
