Customer Support Specialist with 5+ years of experience in customer service, technical support, and remote operations across eCommerce and SaaS platforms. Skilled in handling customer inquiries, order management, billing concerns, subscription support, and technical troubleshooting while delivering excellent customer experiences.
Experienced with tools such as Shopify, Gorgias, Zendesk, Recharge, ShipStation, RingCentral, Slack, Zoho, Talkdesk, and Genesys. I have supported customers for brands including Netflix, Menulog, and Revelation Health LLC in fast-paced remote environments.
I am known for being reliable, detail-oriented, adaptable, and solution-focused, with strong communication and multitasking skills. I can work independently, manage high-volume tasks efficiently, and build positive customer relationships that drive satisfaction and retention.
Currently open to full-time remote opportunities and available to start ASAP.
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