• Computer Literate• Oral and written communication• Speaks fluent English• Influencing and negotiation skills• Organizational Ability2 years experience with the BPO industry (Phone, Email, Chat, and Social Media Support) I worked as associate customer support for H&M apparel in one of the BPO Industry in the Philippines. Our day to day job was checking customers orders, tracking their deliveries. We also entertain influencers that wishes to collaborate with the brand via social Media.
Almost 10 months experience with hotel reservation (Sonder). Attending to guest's concerns via chat,email,phones. We manage Airbnb, Expedia, VRBO, ----------- , and GDS reservations. We attend to all the guest's concerns and requests. I have no experience yet in Freelancing however, I am very open to learning new things.
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