Need a reliable virtual assistant who gets things done fast?
I have 2 years of professional experience in administrative support, data entry, and technical support, working as a Folio Specialist and Associate Developer. My work includes reviewing hotel billing records, verifying charges, resolving discrepancies, and managing high-volume emails and tickets using Freshdesk to ensure accurate documentation and reporting. As an Associate Developer, I built websites using WordPress (Elementor) and handled basic HTML/CSS troubleshooting and website updates. I am also knowledgeable in GoHighLevel, including funnels, forms, pipelines, and basic automations. Detail-oriented, tech-savvy, organized, and comfortable working with multiple tools in remote environments.
CRM & Workflow Tools
-GoHighLevel (funnels, websites, forms, automations, pipelines, contacts)
-Freshdesk
-Trello
-Google Workspace (Gmail, Drive, Docs, Sheets)
-Microsoft 365
Communication & Team Collaboration
-Slack
-Microsoft Teams
-Zoom
-Loom
Data & Admin Tools
-Google Sheets
-Microsoft Excel
-Clockify
-Calendly
Web & Tech Tools
-WordPress (Elementor)
-Basic HTML / CSS
-Website content management
My Productivity Tools
-ChatGPT
-AI tools for research and productivity
Core Skills I Have
-Data entry with high accuracy and attention to detail
-Billing review and financial reconciliation
-Email and ticket management using Freshdesk
-CRM data management and workflow tracking
-Funnel and website building using GoHighLevel
-Automation workflows, pipelines, forms, and contact organization
-Website creation and maintenance using WordPress
-Manual research using Google and ChatGPT
-Calendar management and scheduling support
-Task organization, documentation, and process support
